Terms & Conditions

1 Acceptance of Terms

By accessing our website, placing an order, or using any service offered by PPRIME PANEL FACTORY LLP ("Company," "we," "us," or "our"), including but not limited to supply of PUF insulated roof panels, wall panels, cold room panels, clean room panels, and related installation services, you agree to be legally bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not proceed with your order or inquiry.

2 Products and Services

PPrime Panel Factory manufactures and supplies the following products and services:

• PUF Insulated Roof Panels: High-performance sandwich panels for industrial and commercial roofing applications.
• PUF Wall Panels: Insulated cladding panels for exterior walls providing thermal and acoustic insulation.
• Cold Room and Clean Room Panels: Specialised panels for temperature-controlled storage, pharmaceutical, and food processing facilities.
• Partition and Door Panels: Interior partition systems and insulated door panels for industrial use.
• Installation Services: Supply and erection of panel systems at client sites across India.

Product specifications, dimensions, and custom requirements will be confirmed in a separate quotation or purchase order.

3 Quotation and Orders

All quotations issued by PPrime Panel Factory are:

• Valid for 30 days from the date of issue, unless otherwise stated.
• Subject to availability of raw materials and production capacity.
• Based on specifications provided by the client; any changes may result in revised pricing.
• Converted into a confirmed order only upon receipt of the advance payment and written order confirmation.

4 Client Responsibilities

As a client, you agree to:

• Provide accurate site measurements, layout drawings, and technical specifications required for manufacturing.
• Ensure that the site is ready and accessible for delivery and installation as per the agreed schedule.
• Designate a point of contact for all project communications and approvals.
• Ensure that all required statutory permissions, structural clearances, and building approvals are in place before installation commences.

5 Payment Terms

Our standard payment structure is as follows:

• A non-refundable advance of 50% of the total order value is required to initiate production.
• The balance 50% is due prior to dispatch of materials from our facility in Hadapsar, Pune.
• Payments are accepted via NEFT/RTGS, UPI, or cheque payable to PPRIME PANEL FACTORY LLP.
• All prices are exclusive of GST (GSTIN: 27ABJFP0197P1ZH) unless explicitly stated otherwise.
• Late payments may attract interest at 18% per annum or as agreed in the purchase order.

6 Delivery and Dispatch

Delivery timelines are indicative and subject to production schedules, raw material availability, and logistics conditions. PPrime Panel Factory is not liable for delays caused by force majeure events, natural calamities, transport disruptions, or factors beyond our reasonable control. Risk of loss or damage transfers to the client upon dispatch from our facility unless an installation contract is separately in place.

7 Intellectual Property

All designs, drawings, technical documents, and proprietary specifications created by PPrime Panel Factory remain our intellectual property until full payment is received. PPrime Panel Factory retains the right to:

• Display completed projects in our portfolio and marketing materials (unless explicitly agreed otherwise in writing).
• Use project photographs for promotional purposes with client consent.
• Retain ownership of all design iterations and concepts not selected by the client.

8 Warranty and Defects

PPrime Panel Factory provides a limited warranty on our panels covering manufacturing defects in materials and workmanship. The warranty does not cover damage caused by improper handling, installation by unauthorised personnel, structural modifications, chemical exposure, or natural disasters. Warranty claims must be raised in writing within the warranty period specified in your purchase agreement.

9 Limitation of Liability

PPrime Panel Factory's total liability for any claim arising from our products or services shall not exceed the total amount paid by the client for the specific order in question. We are not liable for any indirect, incidental, or consequential damages including lost profits, business interruption, or consequential structural damages arising from product use or installation.

10 Cancellation and Returns

As our panels are custom-manufactured to client specifications, cancellation of confirmed orders is not permitted after production has commenced. In the event of cancellation prior to production start, the advance payment is non-refundable as it covers design, procurement, and administrative costs. Returns are accepted only for materials with proven manufacturing defects, subject to inspection by our quality team.

11 Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of courts located in Pune, Maharashtra.

12 Changes to These Terms

We reserve the right to update or modify these terms at any time.